Frequently asked questions
We take in orders by email and phone. You can contact us at firstname.lastname@example.org or at +65 8839 528.5
Do you have a retail store?
We regret to inform you that we are only based online.
For cakes/cupcakes/desserts, cancellation is NON-REFUNDABLE unless given a notice of 30 days or more.
Delivery is S$25 per location for cakes and cupcakes; and $8 per location for burnt cheesecakes, pineapple tarts and nutella tarts. Do note that we do not deliver to Airport Cargo Building, Changi Airport, Jurong Island etc. The time slots available are:
Terms & Conditions
All baked goods need to be checked, and shall be deemed accepted if no errors/discrepancies are raised immediately upon delivery of self-collection. We reserve the rights to not entertain any further complaints thereafter.
For more Info/Enquiries
Do contact us through the form on our 'Contact us' page. You can also DM us on instagram @divinity.bakes or email us at email@example.com or text us at +65 8839 5285.
How far in advance should i place my order?
Orders should be placed at least 2 weeks before collection/delivery date as orders are taken on a first come first serve basis.
Do you make display cakes?
We make display cakes perfect for bridal events, outdoor weddings or magazine shoots. Please kindly contact us for more information.
Can you make a cake that isn't shown in your gallery?
Yes! If you have a design that you would like, which isn't shown in our gallery, just email or text us with pictures of the design you have in mind and we will discuss further from there!
Can you make picture cakes/cupcakes?
We have the capability of printing your pictures, corporate logos or images onto cakes and cupcakes.
How to transport the baked goods?
When transporting your cake/cupcke, it should be placed flat on the floor of your car/boot with anti-slip mat.
How to store the baked goods?
Our cakes/cupcakes do NOT need to be refrigerated. Storing cakes/cupcakes with fondant in a refrigerator will actually create condensation as soon as you take the cake out. It is best to keep it in an air-conditioned environment.
How many flavours am i able to choose?
For cakes, you are able to choose one flavour for each single tier cake. Thus, for multi-tiered cakes, you will be able to choose a mixture of flavours.
How much are your cakes per kg?
We sell our cakes by the number of pax eating, and not by weight. Do refer to our Cakes & Cupcakes page for our cake size and price guide.
What does the price shown in your cake guide includes?
Prices shown includes the cake, a reasonable amount of decorations, one set of name and "Happy Birthday" wordings. Normal candles and a plastic knife will also be included.