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  • Ordering
    You can order our baked goods from our website at, whatsapp at 9673 8587 or via IG dm. To order custom cakes and cupcakes, please send us a message on WhatsApp or IG dms with the date you need the cake, the number of people it needs to serve, and the design or theme you would like. Please place your orders as early as possible as we operate on a first-come, first-served basis. Full payment is required upon confirmation of order. We do not reserve any baking slots till payment is received and confirmed.
  • Payment
    Full payment is required upon confirmation of order. We do not reserve any baking slots till payment is received and confirmed. We accept payment via bank transfer, PayNow and PayLah. Payment details will be provided upon confirmation of your order.
  • Cancellation Policy
    For cancellations made at least 72 hours before the scheduled pickup or delivery time, we will provide a full refund. For cancellations made less than 24 hours before the scheduled pickup or delivery time, cancellation will be non-refundable.
  • Delivery & Self-collection
    Delivery is S$25 per location for cakes and cupcakes; and $10 per location for burnt cheesecakes, pineapple tarts and nutella tarts. Do note that we do not deliver to Airport Cargo Building, Changi Airport, Jurong Island etc. Delivery is done by a delivery service company, therefore we are unable to specify a timing for delivery. We are not responsible for any damage that occurs during delivery. Alternatively, you are welcome to self-collect your cake/cupcakes from us at Hougang Avenue 7 The Florida!
  • Do you have a retail store?
    We regret to inform you that we are only based online.
  • Refund policy
    Refunds are only provided on a case to case basis. For any quality issues or errors on our part, we will provide a full refund or exchange. If for any reason you are not satisfied with your purchase, please contact us as soon as possible to discuss. Refunds may take up to 7 business days to process.
  • Intellectual property
    All designs and images created by us, including custom cake designs, are the intellectual property of our business and may not be reproduced without our permission.
  • Terms & Conditions
    All baked goods need to be checked, and shall be deemed accepted if no errors or discrepancies are raised immediately upon delivery of self-collection. We reserve the rights to not entertain any further complaints thereafter.
  • For more Info or enquiries
    Do contact us through the form on our 'Contact us' page. You can also DM us on instagram @divinity.bakes, email us at or text us at +65 9673 8587.
  • What is the lead time for custom cake orders?
    We require at least one week's notice for custom cake orders. This allows us to ensure that we have all the necessary ingredients and can give your cake the attention it deserves. We reserve the right to decline custom orders that we feel are outside the scope of our capabilities.
  • How much are your cakes per kg?
    We do not sell our cakes by weight. Do refer to our Cakes & Cupcakes page for our cake sizes and price guide.
  • How many flavours am i able to choose?
    For cakes, you are able to choose one flavour for each single tier cake. Thus, for multi-tiered cakes, you will be able to choose a mixture of flavours. For cupcakes, you are able to choose one flavour per 25 mini cupcakes OR one flavour per 12 standard cupcakes.
  • What does the price shown in your cake guide includes?
    Prices shown includes the cake, a reasonable amount of decorations, one set of name and "Happy Birthday" wordings. Normal candles and a plastic knife will also be included. Do take note that the following will bear additional charges: - Numeric candle - 3D handmold numeric candle with design - Cake board with icing - Cake board with fondant - Additional 3D sculptered, people molding, molding accessories, cartoon figurines, plastic cake topper and structures - Additional name Some of the cake toppers shown in our pictures were provided by the customers thus we do not have them readily available. Alternatively, you can provide us with the plastic figurines or cake toppers that you want to place on top of the cake.
  • How to transport the baked goods?
    When transporting your cake/cupcke, it should be placed flat on the floor of your car/boot with anti-slip mat. Do NOT put it on a car seat. Trust us - we've done it, and it is not a good idea.
  • How to store the baked goods?
    To ensure the freshness and quality of our baked goods, we recommend storing them at room temperature in a cool, dry place. Avoid exposing them to direct sunlight, heat, or humidity, as this can cause them to become stale or spoil faster. Our Cakes and Cupcakes do NOT need to be refrigerated. Storing fondant in the refrigerator will actually create condensation as soon as you take the cake out. It is best to keep it in an air-conditioned environment. If stored in the refrigerator, take the cake out at least 1 hour before serving to allow the cake to come to room temperature. Our Basque Burnt Cheesecake should be consumed within 2-3 days of purchase for optimal freshness. You can also store it in an airtight container in the refrigerator for up to 5 days. Our Nutella tarts, Pineapple tarts and Butter cookies should be consumed within 2-3 days of purchase for optimal freshness. You can also store them in an airtight container at room temperature for up to 2 weeks. If you have any questions or concerns regarding the storage of our products, please do not hesitate to contact us.
  • Do you make display cakes?
    We make display cakes perfect for bridal events, outdoor weddings or magazine shoots. Please kindly contact us for more information.
  • Can you make a cake that isn't shown in your gallery?
    Yes! If you have a design that you would like, which isn't shown in our gallery, just email or text us with pictures of the design you have in mind and we will discuss further from there!
  • Can you make picture cakes/cupcakes?
    We have the capability of printing your pictures, corporate logos or images onto cakes and cupcakes. Displaying your corporate logos on one of our creative cake designs is a great way to brand your company. Corporations have also used picture cakes and cupcakes for brand launches, retirement dinners, charity events and company anniversaries.


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